vb67 Privacy Policy
How your personal information is collected, stored, and protected — vb67's complete privacy policy is detailed here.
1 Introduction
vb67 ("we", "our") places the highest importance on the privacy of players in Bangladesh. This privacy policy explains how we collect, use, disclose, and protect your personal information.
When you use the vb67 platform, you are considered to have accepted the terms described in this privacy policy. Please read this document carefully. If you disagree with any part of this policy, please refrain from using our services.
This policy may be updated from time to time. If changes are made, we will update the date on this page, and you will be notified by email for any significant changes.
2 Information We Collect
vb67 collects your information in various ways. The types of information collected are described below:
2.1 — Information Provided at Registration
The information you provide when creating an account includes:
- Full name and date of birth
- Email address
- Mobile number
- Username and password
- National ID card or passport number (for identity verification)
2.2 — Transaction-Related Information
Information collected during deposits and withdrawals includes:
- bKash, Nagad, Rocket, or bank account details
- Transaction amount and date
- Type of payment method
2.3 — Technical Information
Information collected automatically when you use our platform includes:
- IP address and device information
- Browser type and operating system
- Login time and date
- Game play history and session information
- Data collected from cookies and web beacons
2.4 — Information from Customer Service
When you contact us via live chat or email, details of that conversation may be stored.
3 Purpose of Information Use
vb67 uses the information collected about you for the following purposes:
- To create, manage, and verify your account
- To process deposits, withdrawals, and other financial transactions
- To provide and maintain gaming services
- To comply with applicable laws and regulations (including anti-money laundering checks)
- To prevent fraud and unauthorized transactions
- To run responsible gaming programs
- For customer support and complaint resolution
- To send information about offers, bonuses, and promotions with your consent
- To improve the performance of the platform
- To identify and resolve technical issues
4 Cookie Policy
The vb67 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
4.1 — Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of the website. Without these, the site will not work properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect anonymous information about site usage, which helps us improve our services.
- Security Cookies: Used to detect and prevent fraudulent activity.
4.2 — Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the site.
5 Information Disclosure and Third Parties
vb67 does not sell, rent, or commercially share your personal information. However, information may be disclosed in the following circumstances:
5.1 — Service Providers
We work with trusted third-party service providers who perform specific tasks on our behalf, such as payment processing, identity verification, and technical support. These service providers will only receive the information necessary to carry out their specific tasks.
5.2 — Legal Obligations
We may be required to disclose information in response to a court order, legal process, or a valid request from a government authority.
5.3 — Anti-Money Laundering
As part of complying with applicable anti-money laundering (AML) and counter-terrorism financing (CFT) regulations in Bangladesh, we may share necessary information with regulatory bodies.
5.4 — Business Changes
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you in advance in such cases.
6 Data Security Measures
vb67 adopts industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption: 256-bit SSL encryption is used to secure data transmission on our website.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorized personnel can access your personal information.
- Security Testing: Regular security audits and vulnerability assessments are conducted.
- Firewall Protection: Advanced firewall systems are maintained to prevent unauthorized access.
- Password Protection: Passwords are stored in hashed form and no staff member can view a password directly.
Please note that no transmission of information over the internet or electronic storage is completely secure. While we strive to ensure the highest level of protection, absolute security cannot be guaranteed.
7 Data Retention Period
We retain your personal information for as long as necessary. The following policy is followed:
- Even after an account is closed, information will be retained for a specified period to meet legal obligations.
- Records of financial transactions will be kept for the period required under applicable laws in Bangladesh.
- Information from inactive accounts may be deleted or anonymized after a defined period of inactivity.
- Information stored for marketing purposes will be deleted immediately upon withdrawal of your consent.
8 Your Rights
You have the following rights regarding your personal information:
8.1 — Right to Access
You may request to view any personal information we hold about you.
8.2 — Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting our support team.
8.3 — Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.
8.4 — Right to Object to Processing
You may object at any time to the use of your information for direct marketing.
8.5 — Right to Portability
You may request to receive the information you have provided in a structured, commonly used format.
To exercise any of the above rights, please contact our support team. We will process your request as soon as possible, generally within 30 business days.
9 Children's Privacy
vb67 is a gaming platform for adults only. Only those aged 21 or above may use this platform. We do not intentionally collect any information from minors.
If we find evidence that a minor has used our services, the relevant account will be closed immediately and the collected information will be deleted.
If a parent or guardian believes their child is using our platform, please contact us immediately.
10 Marketing Communications
If you give consent at the time of registration or afterwards, we may send you information about offers, bonuses, and promotions.
You may opt out of marketing communications at any time by:
- Using the "Unsubscribe" link at the bottom of any email
- Changing your preferences in account settings
- Contacting our customer support team
Even if you opt out of marketing, you will continue to receive important transaction and account-related messages.
11 International Data Transfers
In some cases, your information may be processed or stored outside Bangladesh. Whenever this occurs, we ensure that adequate data protection measures are in place in the destination country.
All third-party service providers who process information on our behalf are contractually bound to comply with applicable data protection laws and to maintain the standards of this privacy policy.
12 Policy Changes
vb67 reserves the right to update this privacy policy at any time. Any changes will be published on this page and the "Last Updated" date will be revised.
For significant changes, we will send a notification to your registered email. Continued use of the platform after a change is made will be considered acceptance of the updated policy.
We recommend that you review this page regularly to stay informed about the latest information.
13 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
Email: [email protected]
Live Chat: 24 hours, 7 days — instant support in Bengali
We will process your request as soon as possible. Privacy-related requests are generally responded to within 30 business days.
Using vb67's services means you have accepted the terms of this privacy policy. We are grateful for your trust and confidence, and we remain committed to protecting your privacy.