vb67 Terms and Conditions

1 Introduction and Applicability

vb67 is an online gaming platform that offers a range of entertainment games for players in Bangladesh, including live casino, slot machines and cricket betting. The terms and conditions set out below (referred to hereafter as "Terms") apply to the use of the vb67 website and all of its services.

When you register, log in or use any service on vb67, you are considered to have agreed to these Terms, our Privacy Policy and our Responsible Gaming Guidelines. If you do not agree with any of the terms, please refrain from using the platform.

vb67 reserves the right to change, amend or update these Terms at any time. Updated terms take effect as soon as they are published on the website. It is the responsibility of users to review this page regularly.

2 Eligibility and Age Requirement

The following eligibility requirements must be met in order to open an account and use services on vb67:

• You must be at least 21 years old. This platform is strictly prohibited for anyone under the age of 21.
• You must confirm that you are of sound mind and are using the service voluntarily.
• You may not be a resident of any jurisdiction where online gaming is completely prohibited.
• Each user may operate only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
• All information provided at the time of account registration must be true, accurate and complete.

3 Account Registration and Security

The following rules apply to creating and managing an account:

• Each user's account is their own and strictly personal. Sharing login credentials with third parties is prohibited.
• Your account password must be kept strong and should be changed regularly.
• If any unauthorised access to your account occurs, you must notify our support team immediately.
• vb67 will not be held responsible for any loss arising from unauthorised use of your account.
• Transferring or selling your account to another person is strictly prohibited.

vb67 reserves the right to investigate, temporarily suspend or permanently close any account in cases of suspicious activity without prior notice.

4 Deposit and Withdrawal Policy

The following rules apply to depositing and withdrawing funds on vb67:

Please note that deposited funds must be made using a payment method that matches the identity of the registered account holder only. Deposits made through third parties are not accepted and may result in account suspension.

Identity verification (KYC) may be required before a withdrawal can be processed. In cases of suspicious transactions, vb67 may request additional verification documents, and failure to provide them may delay or suspend the withdrawal process.

5 Bonuses and Promotional Offers

vb67 offers various bonuses and promotional offers from time to time. The following general terms apply to claiming and using these offers:

5.1 Welcome Bonus

New members will receive a welcome bonus of up to 150% up to ৳10,000 on their first deposit. The wagering requirement for this bonus is 10x (ten times) — meaning you must wager ten times the bonus amount before making a withdrawal.

5.2 General Bonus Rules

• Each bonus offer may have its own expiry, wagering requirements and other conditions.
• A bonus is only applicable to the account to which it was issued.
• Claiming bonuses using multiple accounts will be considered fraudulent activity.
• vb67 reserves the right to change, suspend or cancel any bonus offer at any time.
• If the terms of any bonus are violated, vb67 may cancel that bonus and forfeit any winnings earned through it.

6 VIP Program and Rewards

The vb67 VIP Program has three tiers. A weekly cashback benefit applies at each tier:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

It is possible to advance to a higher VIP tier through continued active play. VIP benefits are at the sole discretion of vb67, and vb67 may change the terms of the VIP Program at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the vb67 platform. If any such activity is detected, the account will be closed immediately and all funds may be forfeited:

• Winning through dishonest means using fraudulent activity or software.
• Using bots, automated software or any technology to gain an unfair advantage.
• Money laundering or depositing funds obtained from illegal sources.
• Creating multiple accounts or using another person's account.
• Bonus abuse — placing calculated bets with the intention of circumventing bonus terms.
• Colluding with other players to gain an unfair advantage.
• Exploiting technical errors or bugs on the platform to gain an additional advantage.
• Threatening, harassing or showing disrespectful behaviour toward the vb67 team or other users.

8 Game Fairness and Security

vb67 is committed to ensuring a safe and fair gaming environment:

• Our platform uses SSL encryption technology, which keeps your personal and financial information secure.
• We use games from reputable game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others), which are powered by Random Number Generator (RNG) technology.
• To ensure fair play, all game outcomes are determined automatically with no human intervention.
• Our technology infrastructure operates on secure and protected servers.

To protect your account, we operate two-factor authentication and suspicious activity detection systems.

9 Responsible Gaming

vb67 takes responsible gaming very seriously. We believe gaming should be a form of entertainment — not a solution to financial problems.

• If you feel your gaming habits are getting out of control, please contact us immediately.
• We offer a self-exclusion feature that allows you to temporarily or permanently close your own account.
• The option to set deposit limits and restrict session time is also available on our platform.
• This platform is for users aged 21 and over only.

For more information, please read our Responsible Gaming page.

10 Limitation of Liability

vb67 accepts no responsibility for the following:

• Loss caused by internet disconnection or technical failure.
• Interruptions to gameplay caused by problems with the user's own device or network.
• Loss resulting from the user themselves sharing their account credentials with others.
• Force majeure situations — such as natural disasters, cyberattacks or government restrictions.
• Software errors or issues from third-party game providers.

vb67 always strives to provide a reliable and uninterrupted service, but we cannot guarantee compensation in the event of a service disruption. vb67 reserves the right to void any excess winnings awarded due to a technical error.

11 Dispute Resolution

In the event of any dispute or complaint, please follow the process below:

• First step: Contact us directly through our 24/7 live chat support. Most issues are resolved at this stage.
• Second step: If the issue is not resolved, send a detailed email to [email protected].
• Third step: Our support team will review the issue and aim to respond within 72 hours.

Keep records of all relevant transactions during the dispute resolution process. vb67's decision will be considered final.

12 Privacy and Personal Information

Protecting your personal information is our highest priority. vb67 follows our Privacy Policy when collecting, storing and using your personal information.

• Your information is not sold or disclosed to third parties, however it may be provided to government authorities where required by legal obligation.
• We store your information using SSL encryption and on secure servers.
• You may request to view or delete your stored information at any time.

13 Amendment and Termination of Terms

vb67 reserves the right to change these Terms at any time. Continuing to use the platform after a change constitutes agreement to the updated terms.

vb67 reserves the right to terminate any user's account for any reason or without reason. In such cases, any legitimate funds held in the account will be returned to the user, however bonus funds will be cancelled.

Users may also request to close their account at any time. In this case, please contact our support team via live chat or email.

14 Contact and Support

If you have any questions or need clarification about these Terms, please contact us:

• Live Chat: Support in Bengali, 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always here for you. Live chat is the most effective method for a quick resolution to any issue.